Easy Pay Limited (formerly known as Easy Pay Private Limited) values and appreciates the trust the user places in us to protect and store her/his personal information, sensitive personal information and non-personal information ("Information") in accordance with applicable laws. This Privacy Policy explains how We collect and store Information that identifies and relates to users and how We use, disclose, and protect such Information.
The terms of this Privacy Policy will be effective upon Your registration on our Platform and will govern the relationship between You and Easy Pay for Your use of the products and services offered by Us. By agreeing to the Privacy Policy and/or by clicking on the Privacy Policy tick box, You indicate that You understand, agree and consent to the terms of this Privacy Policy. You further agree that such collection, use, storage, disclosure and/or transfer of Your Information shall not cause any loss or wrongful gain to You or any other person.
This Privacy Policy is an electronic record and is enforceable against You under law by way of Your acceptance hereof. This Privacy Policy does not require any physical, electronic, or digital signature. This document is published in accordance with the provisions of the Information Technology Act, 2000 and rules thereof that require publishing the rules and regulations, privacy policy and User agreement for access or usage of domain name https://www.easypay.in (“Website”), including the related mobile site, Website, and Easy Pay Mobile Application ("Mobile Application") (hereinafter collectively referred to as "Platform").
For the purpose of these Privacy Policy, wherever the context so requires "You" (with the term "Your" or "Yourself" being construed accordingly) or "User/s" shall mean any natural or legal person who, downloads our mobile application, uses for any financial transaction or registers for creation of an account with Easy Pay or avails the services of Easy Pay, or partners with us as a person or business entity for any business purposes ("Easy Pay Account" or "Account") or surfs the Platform or makes any transactions without registering on the Platform. Unless explicitly mentioned hereunder, the term "Easy Pay", "We", "Us", "Our" shall mean Easy Pay Limited (formerly known as Easy Pay Private Limited), a company registered under the Companies Act, 2013, having its registered address at 1, Rangin Park Part 4, Opp. Rajpath Club, SG Highway, Ahmedabad 380054 and corporate office at Tech Park One, Panchshil, Tower C, Yerawada, Pune, Maharashtra 411006.
Easy Pay has provided this Privacy Policy to ensure that You are aware about disclosure of Your Information. This Privacy Policy familiarizes You with:
The type of data or information that You share with or provide to Us, and/or We collect from You.
The purpose for collection and usage of such data or information from You.
The information security practices and policies of Easy Pay.
The policy of Easy Pay on disclosing, sharing or transferring Your data or information with/to third parties.
The User while using the Easy Pay Platform may share information or data with Us or with Our partners, vendors, third parties, such information or data collected may consist of User's Personal Information, Sensitive Personal Information, and/or Non-Personal Information.
Below are the types of Information that We may collect from users for the purposes of this Privacy Policy (without limitation):
| Personal Information | Sensitive Personal Information | Non-Personal Information |
|---|---|---|
|
➣ Your name, parent's name, address, telephone number, e-mail
address or other contact information. ➣ Your date of birth. ➣ Your gender, marital status. ➣ Your occupation. ➣ Your internet protocol address. ➣ Identification code of the communication device which You use to access the Portal or otherwise deal with Easy Pay. ➣ Information provided by You towards complying with KYC (know your customer) norms, either as part of Our internal policies and as may be required under applicable laws. ➣ Information relating to query for Our products and services including loan services. The information will be used to calculate Your credit score and enables us to offer you digital banking, cashbacks/offers, and financial products such as loans. ➣ Details that you have given permission to upload, sync or import (such as phone status & identity, contacts, location, camera, microphone or short messaging system) any information set out in this Clause pertaining to third parties that is provided to Us, during Your use of the Platform. ➣ Any other information provided by You during Your registration process on the Platform (other than Sensitive Personal Information). |
➣ Passwords. ➣ Financial information such as bank account or Credit Card or Debit Card, or other linked payment instrument details. ➣ Pan Card, Aadhar (masked), details. ➣ Biometric information. ➣ Any detail relating to the above points as provided by You. ➣ Any of the information received under the above points by Easy Pay for processing, stored or processed under lawful contract otherwise. |
Non-Personal Information would not assist Easy Pay to identify You
personally. This Non-Personal Information may include: ➣ Your geographic location. ➣ Details of Your telecom service provider or internet service provider. ➣ Type of web browser (Internet Explorer, Firefox, Opera, Google Chrome etc.). ➣ Operating system of Your system, device and the Website You last visited before visiting the Website. ➣ Clickstream data relating to Your activity on the Website, including but not limited to the duration of Your stay on the Platform, date and time of Your access of the Platform. |
Your Information may be collected in various ways including during the course of:
Registering as a user on our Platform.
Registering as an agent/merchant on our Platform.
Availing certain services offered on the Platform.
Doing business, transacting, or attempting to transact on the Platform.
Dealing with any of Easy Pay’s partners, vendors, or third parties.
Easy Pay reserves the right to collect, use, store, process and disclose Your Information for any purpose that may be permissible, based on the consent obtained from You. Easy Pay uses Information that is collected for lawful purposes associated with the functions and activities of Easy Pay. Such purposes of collecting and using Information (“Purposes”) include but are not limited to:
Facilitating Your use of the Platform or other services of Easy Pay.
Responding to Your inquiries or fulfilling Your requests for information about the various products and services offered on the Platform.
Providing You with information about products and services available on the Platform and sending You information, materials, and offers about products and services of Easy Pay.
Sending You important information regarding the Platform, changes in terms and conditions, user agreements, and policies and/or other administrative information.
Sending You surveys and marketing communications that Easy Pay believes may be of interest to You.
Personalizing Your experience on the Platform by presenting advertisements, products and offers tailored to Your preferences.
Helping You address Your problems incurred on the Platform including addressing any technical problems.
If You purchase any product or avail any service from the Platform, completing and fulfilling Your purchase. For example, having Your payments processed, communicating with You regarding Your purchase, and providing You with related customer service;
Properly administering the Platform.
Conducting internal reviews and data analysis for the Platform (e.g., to determine the number of visitors to specific pages within the Platform).
Improving the services, content and advertising on the Platform.
Facilitating various programmes and initiatives launched by Easy Pay by itself or through a collaboration with third party service providers or banks.
Protecting the integrity of the Platform.
Responding to legal, judicial, quasi-judicial processes and providing information on law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law.
Conducting analytical studies on various aspects including user behaviour, user preferences etc.
Permitting third parties who may need to contact users who have bought products from the Platform to facilitate installation, service and any other product related support.
Implementing information security practices or measures.
Determining any security breaches, computer contaminant or computer virus.
Investigating, preventing, or taking action regarding illegal activities and suspected fraud.
Undertaking forensics of the concerned computer resource as a part of investigation or internal audit.
Tracing computer resources or any person who may have contravened or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Platform or by Easy Pay.
Accessing to Your camera, microphone, location or any other facility necessary for the purpose of on-boarding/ KYC requirements.
Your Information will primarily be stored in electronic form, however, certain data may also be stored in physical form. We store, collect, process and use Your Information within the territories of India and the data is stored in a secure Cloud situated in India.
We may enter into agreements with third parties (in or outside of India) to store or process Information. These third parties may have their own security standards to safeguard Information and We will, on a commercially reasonable basis, require such third parties to adopt reasonable security standards to safeguard such Information, as per the requirements of applicable laws.
By sharing and disclosure of Your Information, You hereby unconditionally agree and consent to the transfer, sharing, disclosure or parting with of all or any of Your Information, within and outside of the Republic of India to third party service providers / partners / banks and financial institutions, Government agencies upon directions of such agency, or to any other third party as may be required under applicable law. We may transfer/disclose/share Information to third parties who support Our business, such as providing technical infrastructure services, analysing how Our services are used, measuring the effectiveness of advertisements, providing customers, facilitating payments, or conducting research and surveys. Such transferees shall adhere to confidentiality obligations consistent with this Privacy Policy.
Easy Pay holds an ISO 27001 certification, and this international standard defines the requirements for an Information Security Management System (ISMS). Easy Pay's processes and security controls provide an effective framework to protect Information.
Our Platform is scanned on a regular basis for security holes and known vulnerabilities in order to make Your visit to our site as safe as possible. Your Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information You supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of Your Information.
While We will endeavour to take all reasonable and appropriate steps to keep secure any Information which We hold and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Information and shall not responsible for any breach of security despite our best efforts.
Notwithstanding anything contained in this Policy or elsewhere, We shall not be held responsible for any loss, damage or misuse of Your Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
A Force Majeure Event shall mean any event that is beyond the reasonable control of Easy Pay and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, phishing, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption, power or electricity failure or unavailability of adequate power or electricity.
We may use cookies for providing speedy responses wherever possible to Our users to ensure the best walkthrough experience of our application.
You may choose to delete Your account at any point of time by making such a choice on Easy Pay’s website or mobile application. With this We will no longer provide Your data for external processing. However, We may retain Your personal data as long as the purpose for its usage exists, after which the same is disposed-off by Us. Further, the provisions of various laws may require Your transaction logs, personal data or KYC details to be stored for longer periods post the deletion of Your account.
Occasionally, at our discretion, We may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, We seek to protect the integrity of Our site and welcome any feedback about Our Platform.
If there are any questions regarding this privacy policy, you may contact Us using
the information below.
https://easypay.in/
https://easypay.in/contact.html
contact@easypay.in